Urgent & Emergency Veterinary Care in Richmond, BC

The Unexpected Happens. We're Here to Help.

From sudden sickness to serious emergencies, your trusted neighbourhood veterinary team is here when your pet needs medical attention.

At Petsville Animal Hospital + Urgent Care, we provide both urgent and emergency veterinary care for dogs, cats, and exotic pets in Steveston, Richmond. With in-house diagnostics, medical treatment, surgical capabilities, and hospitalization services, we're equipped to assess and treat a wide range of unexpected illnesses and injuries.

Urgent and emergency veterinary care is available throughout our hospital operating hours. Patients are prioritized according to medical urgency. Please call ahead whenever possible.

When Should You Call Petsville?

From sudden illness to serious emergencies, contact Petsville if your pet experiences any of the following:

Sudden Illness: Vomiting, diarrhea, loss of appetite, fever, or unusual weakness.
Injuries & Accidents: Limping, wounds, bites, fractures, or trauma.
Swallowed Objects & Toxins: Toys, bones, medications, chocolate, or other harmful substances.
Breathing & Critical Emergencies: Difficulty breathing, collapse, seizures, or severe bleeding.
Urinary Problems: Straining, blood in urine, or inability to urinate.
Eye, Ear & Skin Concerns: Painful eyes, infections, swelling, or allergic reactions.
Exotic Pet Emergencies: Sudden illness, injuries, or changes in eating and behaviour.

Not sure if it's an emergency? Don't guess. Give us a call.

Equipped to Care. Ready to Respond.

At Petsville, our veterinary team is supported by:

In-House Laboratory Testing — Timely bloodwork and diagnostic testing to help identify medical concerns.
Digital X-Rays & Ultrasound — Advanced imaging to investigate injuries and internal conditions.
Emergency Medical Treatment — Fluid therapy, pain management, wound care, and stabilization.
Surgical Care — Dedicated surgical facilities for appropriate urgent and emergency procedures.
Hospitalization & Monitoring — Supportive medical care and monitoring based on your pet's needs.
Exotic Pet Care — Veterinary treatment for rabbits, guinea pigs, ferrets, and other pocket companion animals.

From diagnosis to treatment, we're here to provide the care your pet needs.

Frequently Asked Questions

Does Petsville treat veterinary emergencies or just urgent cases?

Both! Petsville provides urgent and emergency veterinary care throughout our regular hospital operating hours. From sudden illnesses and injuries to serious medical emergencies, our team is equipped to assess and treat a wide range of conditions.

Do I need an appointment for urgent or emergency care?

No advance appointment is required to request emergency assessment. We recommend calling 604-245-7474 before arriving whenever possible so our team can prepare. Patients are prioritized based on medical urgency and hospital capacity.

Is Petsville a 24-hour emergency animal hospital?

We provide urgent and emergency veterinary care during our regular operating hours, but we are not open 24 hours. For emergencies outside our hours, please contact a 24-hour emergency veterinary hospital.

Do you treat exotic pet emergencies?

Yes! We provide veterinary care for rabbits, guinea pigs, ferrets, and other exotic companion animals. Please call ahead to confirm veterinarian availability for your pet's species.

When Every Moment Matters, Know Who to Call.

If your pet is seriously ill or injured, don't wait. Our experienced veterinary team is here to help during our regular business hours and will guide you on the safest next steps for your pet.